Agniflux (“we”, “our”, “us”) operates the website www.agniflux.com (“the Website”).
This Privacy Policy explains how we collect, use, store, and protect information when visitors interact with our Website.
By using the Website, you agree to the practices described here.
1. Who We Are
Our website address is: https://www.agniflux.com
Agniflux Enterprise is a sourcing and fulfillment solutions provider operating from Bangladesh.
2. Information We Collect
We collect limited personal and non-personal information through the following:
2.1. Contact Form Submissions
When you submit a form, we may collect:
- Name
- Email address
- Phone number
- Message content
This data is stored securely in the Website and emailed to our internal team for response.
2.2. Cookies & Tracking Technologies
We use:
- Google Analytics
- CookieAdmin
- Marketing pixels (e.g., Facebook, LinkedIn, Google Ads)
These may collect:
- IP address
- Device information
- Browser type
- Pages visited
- Time spent on the site
- Referrer information
You can manage cookie preferences using our on-site cookie consent tool.
2.3. Server Logs
Our hosting environment may automatically log:
- IP address
- Browser type
- Device details
- Timestamp
- Visited URLs
These logs help ensure security, diagnose issues, and prevent abuse.
2.4. File Uploads
If visitors upload files to the Website, those files may contain embedded metadata such as EXIF GPS location data. Other visitors may be able to download and extract any location data or metadata from uploaded files. You are responsible for removing sensitive information from files before uploading.
3. Embedded Content from Other Websites
Our site may include embedded content such as videos, maps, articles, or social media elements. These third-party services may collect data as if you visited their website directly, including:
- Cookies
- Interaction tracking
- IP addresses
- Additional analytics
We do not control how these third-party services handle your data.
4. How We Use Your Data
We use collected information to:
- Respond to your inquiries
- Provide requested information or services
- Maintain website functionality and security
- Improve user experience and performance
- Analyze website traffic and trends
- Enhance marketing effectiveness
We do not sell, rent, or trade your personal information.
5. Sharing Your Data
We only share data with third-party tools required to operate the Website or deliver submissions, such as:
- Google Analytics
- Marketing platforms
- Email delivery systems (SMTP)
- Anti-spam and security tools
We do not transfer personal data to third parties for their own independent use. Any cross-border data transfer occurs only because we use service providers whose infrastructure may be located outside our country. These providers act solely on our behalf and are not permitted to use, access, or process the data independently.
If an administrator requests a password reset, the associated IP address may appear in the reset email. Visitors do not have accounts and cannot log in.
6. Data Retention
We retain data for as long as necessary for operational and legal purposes:
- Contact form submissions: retained indefinitely unless deletion is requested
- Analytics data: retained per Google’s settings
- Server logs: retained according to hosting provider policies
- Uploaded files: retained if and when uploads are implemented
No public user accounts are created or stored.
7. Your Rights
Under the Information and Communication Technology Act, 2006 (Act No. 39 of 2006), and general best-practice privacy standards, you may request:
- A copy of your personal data
- Correction of inaccurate information
- Deletion of your data
- Withdrawal of cookie consent
- Clarification about how your data is handled
To submit a request, please visit our Contact page.
8. Data Security
We take reasonable technical and administrative measures to protect your information, including:
- SSL encryption
- Restricted administrative access
- Secure hosting
- Anti-spam filters
- Regular monitoring of suspicious activity
However, no online system is completely secure.
9. Children’s Privacy
We do not knowingly collect information from individuals under 13 years of age. Our website is intended for adults and professional users.
10. Changes to This Policy
We may update this Privacy Policy as our services, technologies, or legal requirements evolve. Updates will be posted on this page with a revised date.
11. Contact Us
For privacy-related inquiries or data requests, please reach out through our Contact page:
www.agniflux.com/contact